At E-Gatepay, we prioritize regulatory compliance and security to protect your financial transactions and personal information.
At E-Gatepay, we maintain the highest standards of regulatory compliance and security. Our commitment to compliance is integral to our mission of providing secure, reliable payment solutions to our customers worldwide.
Core Principles: We operate with transparency, accountability, and integrity in all aspects of our business. Our compliance framework is built on industry best practices and regulatory requirements to ensure the security of your financial transactions.
Protecting customer data and financial information is our top priority.
Compliance with all applicable financial regulations and standards.
Ongoing enhancement of our compliance programs and controls.
E-Gatepay adheres to a comprehensive set of financial regulations and industry standards:
We maintain full compliance with PCI DSS requirements to ensure the secure handling of credit card information. Our systems are regularly audited by qualified security assessors.
We comply with GDPR requirements for data protection and privacy for all individuals within the European Union. Our data processing activities follow the principles of lawfulness, fairness, and transparency.
Our robust AML and KYC programs help prevent financial crimes through identity verification, transaction monitoring, and suspicious activity reporting.
We undergo regular SOC 2 Type II audits to validate our security, availability, processing integrity, confidentiality, and privacy controls.
We implement enterprise-grade security measures to protect our systems and your data:
End-to-end encryption of data in transit and at rest using AES-256
Role-based access controls and multi-factor authentication
Firewalls, intrusion detection systems, and DDoS protection
Regular security audits and penetration testing
Security Operations Center: Our 24/7 SOC monitors systems for threats and vulnerabilities, ensuring rapid response to security incidents.
We implement comprehensive data protection measures in compliance with global regulations:
We collect only the data necessary to provide our services and fulfill legal obligations.
We retain personal data only for as long as necessary for the purposes collected.
We facilitate data subject rights including access, rectification, erasure, and portability.
We maintain DPAs with all third-party processors to ensure data protection compliance.
Our compliance is validated through independent audits and certifications:
Certified compliant with the highest level of PCI standards
Annual audit of security controls and processes
Certified under EU-US Privacy Shield Framework
Information security management system certification
Our compliance program includes ongoing monitoring and improvement:
Quarterly risk assessments to identify compliance gaps
Real-time monitoring of payment activities
Regular testing of security and compliance controls
We invest in comprehensive compliance training for all employees:
Mandatory training for all employees on regulatory requirements
Regular security best practices and phishing awareness training
Specialized training for employees in financial operations
GDPR and data protection training for relevant staff
We encourage stakeholders to report any compliance concerns or suspected violations:
Reports can be made anonymously through our 24/7 compliance hotline: +1 (800) 555-COMPLY
Send concerns to: compliance@e-gatepay.net
Non-Retaliation Policy: E-Gatepay prohibits retaliation against any individual who reports compliance concerns in good faith.
For compliance-related inquiries, please contact us:
compliance@e-gatepay.net